Holiday Apartments in Europe. Great Locations at Attractive Rates.
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Holiday Apartments in Europe. Great Locations at Attractive Rates. | ||
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The content of this website is owned by K Apartments, aut. and protected by international copyright laws. This includes all texts, logos, website design, organisation, layout and code.
The apartments photos are provided by accommodation owners based on hosting agreement, and can be used by third parties with the following requirements:
1. you must name clearly their provenience: K Apartments, the city and the name of the apartment.Just 3 easy steps:
1. Find your apartment
-- our website is easy to browse and has useful tools such as Search box for available apartments
2. Check the price
-- the prices displayed on our price calculation tool are the full costs of your accommodation. There are no hidden fees.
3. Confirm and Pay
-- we require basic details for confirmation, such as your name and your email.
-- payments can be done easily online, please read more about it below.
The first stage of the booking does not bind you in any way. You can use it to get in touch with us, and ask for offers.
If you wish to confirm your reservation for this apartment, you can do so on the next step, "Confirmation and Payment". By clicking the submit button when checking the prices and availability, you'll send us a message with the data entered , and you will be directed to the next step of booking.
If you do not complete the next step, we'll understand that you just wanted to make an enquiry and not a firm booking, and we'll email you our suggestions.
If you complete the next step, your booking is finalized.
Since we rent mainly individual holiday apartments and not hotel rooms, each accommodation is unique.
Before sending you your final confirmation by email, we will check your booking personally, to make sure that no errors or double bookings are allowed.
In the unlikely case of any error, if we are not able to confirm your booking for the chosen apartment, we'll send you a list of alternative accommodation.
If you already made the deposit payment, if there is any error we will refund the full amount to you.
In practice we only had this situation twice in almost 10 years, and in both cases we sorted out the situation in the best interest of our guests.
Our website aims to be a useful tool for finding accommodation. There are a couple of features that we offer you through our website:
All accommodations listed on our website come with a full package of information, so you can see exactly what you get.
For each apartment you can see:
- a detailed description
- information about facilities and equipment
- full address, map and a note about the area
- detailed pricelist, along with full price calculation
- guests' ratings, comments -- and you are welcome to add your own comments!
- the type of discounts available for each apartment.
Our website is a useful tool. But it's just a tool, designed to make your search for accommodation easier.
Any time you need assistance, we are here ready to help out. You can contact us by phone, by email or (the easiest) through our live chat system, present throughout our website.
If you have suggestions, comments or requests please do let us know.
At the time of the booking a deposit is required. This varies between cities, the length of your stay, the type of apartment.
It usually is 15 - 20% of the total cost of accommodation.
This payment is not a booking fee. It is part of your accommodation cost, which means that you pay at the time of booking 15% and then 85% on arrival.
In case of cancellation, the deposit will be returned to you (conditions may apply).
We process all payments through PayPal.
After years of trying several systems, PayPal prooved to be the easiest for clients and the most reliable.
Once you filled in our booking form with a few basic details (email, arrival, departure), you can enter the payment section.
Here you will be redirected to a customised page on a secure server, hosted by PayPal.
When you get to the payment page, it will already be set for your chosen apartment and your chosen dates, and it will have the amount requested as deposit already calculated.
IMPORTANT NOTE: You do not have to register on PayPal to complete your payment.
The payment page contains 2 payment options:NOTE: When a larger amount is requested as deposit in advance (over 1500 euros), we recommend bank transfer instead of PayPal payment.
This is because in case we need to issue a refund, it is possible that PayPal would delay the payment up to 3 weeks, even if we issue it right away.
In practice this has only happened once, however we feel it's best to inform you about it.
We do our best to meet all your demands.
Any special request you might have, please let us know, and please write it in the COMMENTS section of your booking form.
Whenever the layout and furnishing of the apartment allows it, your sleeping preferences (double beds or single beds) will be respected. Please let us know before your arrival about the sleeping arrangements you prefer, write it in the COMMENTS section of the booking section.
We provide also baby cots upon request.
Some apartments allow pets, some don't.
Please check the conditions of each apartment within its TERMS section.
Some apartments allow smoking, some don't. The non-smoking apartments are marked with this symbol: 
Please check the conditions of each apartment within its TERMS section.
All holiday apartments that we offer have kitchen facilities. For this reason, not many guests ask for breakfast, so we usually do not provide it as special service.
We do however collaborate with some apart-hotels, where you can get breakfast in the room on request, at an extra cost.
Some apartments have parking in the building, some don't.
Please check the conditions of each apartment within the TERMS section of each apartment, where you can also find the rates for parking.
If the building does not have parking we'll give you information about the parking options in the area.
Most apartments can be booked easily online through our system.
We are doing our best to keep all records up to date, however there are a handful of apartments for which the online availability may not be 100% available online. These are the apartments available on request, that is the aparmtents for which we recommend that you contact us before completing your payment, to double check availability (especially in top terms).
We designed our website to be friendly with your computer.
We do not have cookies, pop-ups, nor other hidden ways to collect information about you.
We secured our code so it would be protected against viruses.
All payments are processed through a secure connection.
We do not store your credit card details on our servers.
We protect all booking details, and we have a reliable privacy policy.
If you experience any difficulty with our website please get in touch with us and we will fix it asap.
We will not require from you information that is not necessary for the booking process.
All the data you provide is stored on a secure database.
We do not give away to third parties, under no conditions, your email address nor the other details you provide for the booking except with written consent from you.
We use your data only for managing and confirming your booking.
Once you have a reservation with us, we keep your email in our database unles you request to be removed, and we will ocasionally send you by email important news and updates that may be of interest to you regarding our activity, as well as codes of our special discounts programs.
You can choose to unsubscribe any time, and we will respect your decision. All emails will have an unsubscribe link clearly visible, or you can just contact us to let us know you do not wish to receive any more promotions from us.
We are not direct owners of the apartments. We act as intermediary between the owner and you, so there are a few limits to our responsability.
All information about the apartments is provided by the owner. The owner does have the responsability of providing accurate information, and in case of conflict we will do our best to sort out the situation in your best interest. We will not be held responsible though for ommissions or changes that were not communicated to us by the owner.
All information is provided "as is"; if you have any comment or suggestion to make please get in touch with us.
